Alilang FAQ

Alilang Introduction

Alilang is an integrated software including network access、VPN connection、audio and video conferencing, developed by our information platform department and security department to manage and protect the company’s network and devices. To make it simple, you can access the company’s network with it while keeping your computer safe.

Alilang downloading and Installation FAQ

1. What operating systems does Alilang supports?

2. Where to download Alilang app?

Download as follows:

3. When installing Alilang on iOS devices, I was prompted to enter a passcode, what should it be?

When installing Alilang on iOS devices, you will be asked to insert your lock screen passcode once.

4. I was prompted to enter "credential storage password", what is it?

Edit your lockscreen passcode and then restart your phone.

5. For android systems, is it mandatory to set a lock screen passcode?

Yes, it is mandatorily enforced by android to secure the device.

6. Alilang cannot be properly installed on my windows computer.

Webtile Network Discovery May 2026

Whether you are securing a critical power grid or managing Wi-Fi for a university campus, the question is no longer "What is my IP address?" but rather "Where is my tile?"

Problem: DHCP IPs change. Laptops move. A static tile coordinate (e.g., "192.168.1.x") becomes obsolete when a device moves to a new subnet. Solution: Use Device Fingerprinting . Instead of storing an IP, store a fingerprint (MAC address + Hostname + OS fingerprint). The tile generator updates the coordinates every discovery cycle. If the fingerprint moves, the tile moves. Webtile Network Discovery

By adopting the "slippy map" metaphor, Webtile Discovery transforms raw, overwhelming SNMP and flow data into an intuitive, human-centric visual language. It allows engineers to see the forest (the entire WAN at zoom 0) and the leaves (a specific container's CPU usage at zoom 18) without losing context. Whether you are securing a critical power grid

This article explores the architecture, mechanics, applications, and future of Webtile Network Discovery, and why it is becoming an indispensable tool for DevOps engineers, security analysts, and network architects. Traditional network discovery tools (like Nmap, SolarWinds, or PRTG) generate static or semi-static diagrams (nodes and edges). While functional, these diagrams struggle with large scale. A network with 10,000 devices becomes an incomprehensible "spaghetti bowl" of connections. Solution: Use Device Fingerprinting

| Protocol | Role in Webtile Discovery | | :--- | :--- | | | Pulls ARP tables, interface status, and neighbor info from switches/routers to generate inter-rack tiles. | | LLDP / CDP | Maps physical adjacency (Switch A port 24 is connected to Switch B). This defines the "roads" between tiles. | | mDNS / DNS-SD | Discovers IoT devices, printers, and Apple devices for granular home/office tiles. | | WSD (Web Services Discovery) | Finds Windows devices and network printers on local subnets. | | ICMP (ping) | Determines latency. Low latency nodes cluster together; high latency (satellite links) creates distant tiles. | | NetFlow / sFlow | Provides traffic heatmaps. A tile might glow red if the aggregated flow exceeds 80% capacity. | Part 4: Use Cases Across Industries Webtile Network Discovery is not an academic exercise. It solves real operational pain points. 1. Large-Scale Data Center Management (Hyperscalers) Problem: A data center with 100,000 servers. An admin needs to find all Windows Server 2019 instances with a specific CVE. Solution: The Webtile view zooms out to show the entire data center floor. Red tiles indicate vulnerable sections. The admin zooms in on the red tile, sees the specific rack, and patches exactly 42 servers without affecting adjacent racks. 2. OT / Industrial IoT (Smart Factories) Problem: Industrial control systems (PLCs) rarely update their inventory. A technician needs to locate a specific pressure sensor reporting anomalies. Solution: The Webtile map is overlaid on the factory blueprint (imported as a custom raster tile). The technician sees the sensor blinking on the map at X/Y coordinates corresponding to "Zone B, Conveyor 4." 3. Managed Service Providers (MSPs) Problem: An MSP manages 500 client sites. A single dashboard is unreadable. Solution: Zoom level 0 shows a world map with a tile for each client city. Zoom level 1 shows a tile for each building in that city. Zoom level 2 shows the internal network of that single office. This provides geographical and logical hierarchy simultaneously. 4. Cybersecurity Incident Response Problem: A zero-day exploit is detected on port 445. The security team needs to know exactly which assets are exposed. Solution: The Webtile discovery engine scans for port 445 and generates a "vulnerability overlay." The security analyst shares a static URL of the vulnerable tile with the patching team. "Fix everything inside this hexagon." Part 5: Challenges and Solutions Implementing Webtile Network Discovery is not trivial. Here are the primary hurdles:

Problem: Generating a complex tile (e.g., showing 500 nodes with connection lines) takes 500ms. Panning the map feels laggy. Solution: Predictive Pre-fetching . The client detects the user's pan direction (e.g., moving East). It requests tiles for the East quadrant before the user finishes panning. Part 6: Implementing a Basic Webtile Discovery System (Proof of Concept) If you are a developer looking to build a prototype, here is a simplified tech stack and logic.

Keywords integrated: Webtile Network Discovery, network mapping, topology visualization, active probing, SNMP, spatial hashing, predictive tiling, OT security, incident response, slippy maps.

VPN connetion

1.What is VPN?

A virtual private network (VPN), defined as a temporary, secure connection through a public network (usually the Internet), is a secure, stable tunnel through a chaotic public network. Virtual Private Network is an extension of the intranet. Virtual Private Networks can help remote users, corporate offices, business partners and suppliers to establish trusted secure connections with the company's intranet and secure data transmission.

2. How to view my VPN access right?

Navigate to Alilang homepage ( https://alilang.alibaba-inc.com), click on the "external network - My VPN permissions" to view it.

3.How to connect VPN?

There are four main ways to connect VPN:

4.How to connect VPN by Cisco any-connect?

1. Download Cisco anyconnect, windows click here, mac click here

2. Start Cisco Anyconnect, set the server address to vpn.alibaba-inc.com, the user name is your personal account, the password is the personal account password plus 6 digit Alilang token dynamic password.

Webtile Network Discovery

5.How to activate alilang token?

Open Alilang mobile APP, on the top of the home page you can click a button with the name ”Activate alilang token”. If you find a 6 digits number is flashing, that means your token is already activated.

Webtile Network Discovery

6.How to modify one key login receiving device?

If you need to use another device to receive the one key login authentication, register Alilang onto the new device and open the Ali token.

7.Unable to connect to specific security gateway with Cisco anyconnect.

Uninstall the current Cisco anyconnect, then download and install the latest version. Download Cisco anyconnect, windows click here, mac click here

If you are still unable to connect with the newest version, please see the following:

8.After installing VPN on a Mac system, SVN is not functioning properly.

Open terminal and input the following two commands to uninstall “web security module” from VPN.

  1. cd /opt/cisco/anyconnect/bin/
  2. sudo ./websecurity_uninstall.sh

9.How to turn off the system Internet Connection Sharing (ICS) service?

Follow these steps:

  1. Click "Start", type "services.msc" in the search field and press Enter.

    Webtile Network Discovery
  2. In the interface on the right to find the "Internet Connection Sharing (ICS)", double-click the service status to "stopped", and click OK.

    Webtile Network Discovery Webtile Network Discovery

10.How to turn on the Cisco VPN service?

Follow these steps:

  1. Click "Start", type "services.msc" in the search field and press Enter.

    Webtile Network Discovery
  2. In the interface on the right to find the "Cisco Anyconnect Secure Mobility Agent", double-click the service status to "started", and click OK.

    Webtile Network Discovery Webtile Network Discovery

11.How to uninstall and reinstall Cisco anyconnect?

  1. Find control panel

    Webtile Network Discovery
  2. Uninstall a program

    Webtile Network Discovery
  3. Find cisco anyconnect drvier, and double click for uninstall.

    Webtile Network Discovery
  4. Click “Yes” to finish uninstallation

    Webtile Network Discovery
  5. Download Cisco anyconnect, windows click here, mac click here
  6. Install cisco anyconnect

    Webtile Network Discovery
  7. Finish all the steps above and reconnect VPN.

How to deal with black window case when face authenticating?

If a black window popups when using face recognition, it's probably because of hosts file configuration.

  1. Windows Address bar: c:\windows\system32\drivers\etc
    Mac: Go the folder "/private/etc/hosts”

  2. Open hosts file, and check if you can find  the following address:
    render.alipay.com
    gw.alipayobjects.com
    g.alicdn.com

  3. Invalidate these dedicated websites above and retry.

【Only for outsourcing staff】How to deal with "no permission" issue when connecting intranet?

If alilang prompts "authentication failure" when you connect intranet outside office or alilang shows " no permission" hints, please ask your supervisor to apply permission for you.。

  1. The application link is :https://ds.alibaba-inc.com/#/panorama/permission/list