| Error | Solution After Reinstall | | :--- | :--- | | | This is a Group Policy issue, not a reinstall issue. Run gpedit.msc > Computer Config > Admin Templates > System > Credentials Delegation > Enable "Encryption Oracle Remediation" set to Vulnerable . | | 0x104 or 0x204 error | Corrupt RDP cache. After reinstall, delete %USERPROFILE%\Documents\Default.rdp and clear the cache via mstsc.exe > Advanced > Settings. | | Black screen after connecting | Reinstall your display driver, not RDC. Then toggle "Persistent bitmap caching" OFF in the RDC client's Experience tab. | | Your credentials did not work | Even after reinstall, Windows defaults to "Network Level Authentication". Uncheck this in the RDC client's Advanced tab. | 9. Frequently Asked Questions (FAQ) Q: Can I download Remote Desktop Connection from Microsoft.com? A: No. Microsoft no longer offers a standalone installer for the RDC client on Windows 10/11. You must reinstall via Windows Features or the Microsoft Store.
When RDC fails with cryptic errors like "Remote Desktop can't find the computer," "Internal error has occurred," or blank black screens, the most common piece of advice you will find is to . reinstall remote desktop connection
DISM /Online /Cleanup-Image /RestoreHealth Followed by: | Error | Solution After Reinstall | |
Last updated: October 2025. Compatible with Windows 10 22H2 and Windows 11 23H2/24H2. After reinstall, delete %USERPROFILE%\Documents\Default