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Dr. Teo’s original whitepaper, Quantifying Crumble: The Workplace Acrimony Index , is available for free via the MIT Sloan Management Review archive (2021 edition).

Crucially, the WCAI’s subscales showed that the acrimony was 90% based on resource allocation (R&D budget fights) and 0% on personal animosity. This insight led to a simple fix: a third-party CFO allocated budgets impartially for six months. WCAI score dropped to 22. The partnership was saved. index of acrimony best

For emotional and relational acrimony, this is the best Index of Acrimony available. 2. The Workplace Conflict Acrimony Index (WCAI) – Best for HR & Management Why it’s different: Corporate conflict is less about love/hate and more about resource allocation, credit-stealing, and passive-aggressive emails. The WCAI, developed by organizational behaviorist Dr. Marcus Teo, replaces subjective emotional questions with observable behavioral metrics. This insight led to a simple fix: a

It doesn’t measure causes —only symptoms. For emotional and relational acrimony, this is the

For lawyers, judges, or anyone needing a best-in-class screener under time pressure, the RAS-6 wins. The Crown Jewel: Which Index of Acrimony Is Truly “Best”? There is no universal champion. The best Index of Acrimony depends entirely on your context: